Platform rules

ChangeBox Platform Terms of Use

These ChangeBox Platform Terms of Use (hereinafter — the “Terms”) constitute a legally binding agreement between you (hereinafter — “you” or the “User”) and Changebox Limited, registration number 2171550 (hereinafter — the “Operator” or “we”), regarding the use of services for the sale of the User's Virtual Assets and/or the purchase by the Operator of virtual assets on request, by providing access to the Platform or otherwise.

These Terms acquire the force of a binding contract with respect to Users from the moment an Account is registered. The latter, in turn, means the full and unconditional acceptance by Users of all provisions of these Terms without any exceptions or restrictions.

If the User does not agree with any provision of these Terms in whole or in part, the User is obliged to refrain from using the Platform.

The current version of the Terms is posted on the Platform for mandatory review before the User performs actions to accept the Terms. The User may obtain additional information regarding the provisions of the Terms, the use of the Platform, termination of the contract, or the Fees for the Operator's services on the Platform, or by sending a letter to: legal@changebox.io.

1. Risk warning

1.1. The value of Virtual Assets may fluctuate significantly, which creates a substantial risk of financial loss when acquiring, selling and storing them. In this regard, you should carefully assess whether Virtual Assets are suitable for achieving your goals, taking into account your financial situation and other circumstances that may apply only to your situation.

1.2. We have prepared a “Risk Warning” document, available at: changebox.io. This document sets out the main risks associated with acquiring Virtual Assets and using the Services. This document may be updated periodically. We strongly recommend that you carefully read the Risk Warning before registering an Account and periodically update your knowledge.

1.3. You hereby confirm that, at the time of registering an Account, you have fully read all the provisions of the Risk Warning, received all necessary consultations and clarifications, and understand and accept all the risks associated with acquiring Virtual Assets and using the Services.

1.4. The Operator does not provide you with investment or advisory services, and no information contained in this document or on the Platform is or should be construed as an investment or advisory recommendation. The Operator is not responsible for decisions you make based on the information provided, including possible losses and financial and reputational damage.

1.5. Users bear full responsibility for making decisions regarding whether a particular Virtual Asset and/or Service is suitable for their purposes, taking into account their personal investment goals, financial circumstances and level of risk tolerance. Before deciding to buy, sell or store Virtual Assets, it is recommended to carry out your own analysis and consult with a qualified financial advisor.

2. Terms and definitions

2.1. The following terms are used in this document:

2.2. Terms and definitions used in the text of this document that are not defined in this section are understood in the meaning given to them by the annexes to these Terms, and, lastly — by their generally accepted meaning.

3. Account registration and user requirements

3.1. To fully use the functional features of the Platform and the Services, it is necessary to create an Account. The Account stores data on the use of the Platform and the Services, including your acquisition of Virtual Assets, the presence of Virtual Assets in your wallet and the carrying out of transactions within the Platform.

3.2. Before starting the Account registration procedure, the User is obliged to carefully and fully read these Terms, the Personal Data Processing Policy, the Risk Warning, as well as other annexes and supplements. By completing the Account registration process, the User unconditionally confirms that they have fulfilled this requirement, fully understand the content of the listed documents and undertake to comply with their provisions.

3.3. When registering an Account, the User confirms their compliance with the following mandatory requirements and assumes the obligation to comply with them throughout the entire period of using the Platform and the Services:

• The User must not have an Account on the Platform;
• The User must be over 18 years of age or have reached another age of legal capacity provided for by the legislation of the country of their citizenship or residency;
• The Operator has not previously applied measures to the User in the form of blocking their Account;
• if the User is a legal entity, its representative must have the appropriate authority, confirmed by documents;
• The User does not belong to the category of Prohibited users, as described in these Terms;
• The User (or their beneficial owner) is not included in the sanctions list defined by legislation in the field of countering the financing of terrorism and the legalization (laundering) of criminal proceeds;
• The User is not a citizen of, is not located in, incorporated in or conducting commercial activity in a jurisdiction where the provision of the Services contradicts the applicable regulation;
• The User complies with all applicable laws and regulations.

3.4. The Operator has the right to unilaterally expand the above list of guarantees from the User, as well as to unilaterally exclude individual guarantees.

3.5. The Operator reserves the right, without prior notice, to restrict or block the User's access to the Account in the event of: a refusal to provide documents and information confirming compliance with the requirements; the insufficiency of the documents provided; the absence of feedback in response to the Operator's request; the Operator having reasonable grounds to believe that the User does not meet any of the requirements.

3.6. The specified restrictions will remain in effect until the User provides, in the proper manner and form, the necessary documents and information confirming compliance with the requirements.

3.7. When registering an Account, the User specifies unique access data (login and password). The User undertakes to comply with the following security rules:

• not to log in to the Platform and use the Services in screen-sharing mode;
• not to leave unattended a device with an open browser on which the Platform page is loaded and login to the Account has been performed;
• not to transfer access data to third parties;
• to take all reasonable measures to ensure the confidentiality of access data, including the use of complex passwords and their regular change.

3.8. In the event of the detection of, or suspicion of, unauthorized access to the Account, the User is obliged to immediately notify the Operator. The Operator is not responsible for consequences associated with the access of third parties to the User's Account, if such access became possible through the User's fault.

4. Account verification procedure

4.1. After registering an Account, the User may be granted access to limited functionality of the Platform. To gain access to the Services, the User is obliged to complete the Account verification procedure in accordance with these Terms and the applicable requirements of the legislation of the British Virgin Islands.

4.2. The verification procedure is aimed at confirming the User's identity, as well as compliance with the requirements of legislation in the field of countering the legalization (laundering) of criminally obtained proceeds and the financing of terrorism (AML/CTF).

4.3. The procedure may include, but is not limited to, the following actions:

• the provision by the User of data: for individuals — surname, given name, patronymic (if any), date of birth, residential address according to the identity document; for legal entities — name, location, taxpayer identification number; contact details; other necessary information;
• the provision of copies or originals of identity documents (passports, ID cards, international passports);
• the provision of additional documents, such as proof of residence (utility bills, extracts from the address register or bank statements);
• the provision by the User of a photograph of themselves with documents for identification;
• completing the remote or in-person verification procedure through the office of the Operator or a local representative.

4.4. The Operator has the right to engage partners and representatives in other jurisdictions to carry out the verification of the data provided. If a personal visit to the office is necessary, a notification is sent to the User via the Account or other means of communication.

4.5. The Operator reserves the right to temporarily restrict or suspend the User's access to the Account functionality if: the documents provided are insufficient, incorrect, forged or raise reasonable doubts; the User refuses verification within the established period; facts of non-compliance with the requirements of legislation or these Terms are identified; there are grounds to believe that the User is involved in actions that violate the AML/CTF policy or participates in illegal activity.

4.6. Verification is carried out within a reasonable time, however the Operator is not responsible for possible delays caused by the need to verify data or by the participation of third parties.

4.7. In the event of a refusal to complete verification, or its non-completion within the established period, the Operator has the right to refuse to provide the Services, suspend access to the Account and/or terminate the relationship with the User unilaterally, notifying the User of this.

4.8. The Operator undertakes to comply with the requirements of the legislation of the British Virgin Islands regarding the protection of the personal data provided by Users. All information is processed exclusively for the purposes of fulfilling obligations under these Terms and the requirements of legislation.

5. Procedure for creating and executing a Request

5.1. To carry out the purchase/sale of Virtual Assets, the User creates a Request to carry out the corresponding Operation. The creation of a Request is carried out exclusively in electronic form on the Platform by selecting the type of Operation (purchase / sale) and filling in all mandatory fields.

5.2. The mandatory details for beginning the review of a Request include:

For an Operation to sell Virtual Assets:

• the amount of Virtual Assets to be sold;
• the equivalent amount of Funds, calculated at the exchange rate applicable at the moment the Request is created;
• the preferred region from the list of regions where the Operator's Counterparties are located;
• other data requested by the Operator to execute the Request.

For an Operation to purchase Virtual Assets:

• the amount of Funds that will be transferred by the User to purchase Virtual Assets;
• the equivalent amount of Virtual Assets, calculated at the exchange rate applicable at the moment the Request is created;
• the preferred region from the list of regions where the Operator's Counterparties are located;
• other data requested by the Operator to execute the Request.

5.3. After filling in the details, the User clicks the “Create request” button or its equivalent, initiating the process of the Operator reviewing the Request. By clicking the button, the User unconditionally agrees with all the conditions for carrying out the Operation, including the applicable exchange rate and its possible update, and the amount of the Operator's Fee.

5.4. In the event of carrying out Operations with the transfer of Funds through a Counterparty, a mandatory condition for submitting a Request is a prior visit to the Counterparty's office for additional verification of the User's identity, verification of the origin of the Funds and their transfer.

5.5. By creating a Request, the User gives the Operator an unconditional and irrevocable instruction to perform the corresponding operation using the Funds or Virtual Assets provided.

5.6. By sending a Request via the Platform, the User each time confirms and guarantees that: they have all the necessary rights and powers; they lawfully own, use and dispose of the assets and funds; their sources of origin comply with the requirements of legislation; the data and documents provided are reliable, up-to-date and complete.

5.7. In the event of the provision of unreliable, incomplete or misleading information, as well as upon the detection of the use of assets or funds of illegal origin, the Operator has the right to cancel the Request without notice, suspend or restrict access to the functionality and/or transfer information to the authorized authorities. The User undertakes to compensate the Operator for all losses arising in connection with this.

5.8. After clicking the “Create request” button, a new Request with an assigned serial number appears in the Account. To complete the review, the Operator clarifies the necessary conditions with the User and checks the other mandatory conditions for accepting the Request in accordance with the type of Operation.

5.9. Conditions for accepting a Request to purchase Virtual Assets for execution:

• the User having a verified Account at the moment the Request is created;
• completing repeat verification at the office of the relevant Counterparty (when transferring Funds through a Counterparty);
• the provision of all the necessary Operation details;
• the transfer to the Operator / Counterparty of the amount of Funds specified in the Request;
• full payment of the Operator's Fee;
• the provision, upon the Operator's request, of data on the origin of the Funds.

5.10. Conditions for accepting a Request to sell Virtual Assets for execution:

• the User having a verified Account at the moment the Request is created;
• the provision of all the necessary Operation details;
• completing repeat verification at the office of the relevant Counterparty (when receiving Funds through a Counterparty);
• the presence of a sufficient amount of Virtual Assets in the User's Account;
• the presence in the Account of Virtual Assets in an amount sufficient to pay the Operator's Fee after writing off the assets due within the sale;
• the provision, upon the Operator's request, of data on the origin of the Virtual Assets;
• the provision of other documents requested by the Operator within the framework of reviewing the Request.

5.11. A Request created via the Platform is recognized as sufficient confirmation of the User's intention to carry out an Operation. The Operator has the right to apply additional verification measures, such as confirming the Request via email or other means of identification.

5.12. After accepting the Request, the Operator informs the User of this within the Platform and carries out actions to transfer the Virtual Assets (upon purchase) or Funds (upon sale) in accordance with the details specified in the Request. In the absence of updates to the Request status, the User is obliged to immediately contact the Operator and refrain from creating new Requests.

5.13. After accepting the Request, the Operator immediately fulfills its obligations corresponding to the type of Operation, provided that there are no technical failures, no delay in the provision of data on the part of the User, and no circumstances preventing execution in accordance with legislation.

5.14. The Operator reserves the right to suspend the execution of a Request / reject a Request after it has been accepted in the following cases:

• the User's violation of these Terms and their annexes;
• the presence of technical failures on the Platform, or of the payment systems, blockchain networks or third-party services used in the settlements;
• the impossibility of providing the requested Service for other reasons;
• the presence of suspicions of unauthorized use of the Account;
• the User's use of Funds or Virtual Assets whose origin raises doubts for the Operator;
• the blocking of the User's bank card (account) that is on a bank's / payment system's or fiscal authority's “blacklist” or “stop-list” — in which case the Operator has the right to retain a fee of 20% (twenty percent) of the amount of Funds specified for purchasing Virtual Assets under the Request;
• the non-compliance of the operation with the requirements of legislation, including the requirements in the field of countering the financing of terrorism and the legalization (laundering) of criminal proceeds.

5.15. In the event of the occurrence of the specified circumstances, the period for executing the Request may be extended. The User will be notified of the delay via the Platform interface or by another available means.

5.16. The moment of the Operator's fulfillment of its obligations under a Request depends on the type of Operation:

5.17. In the event of the successful execution of a Request, its status is updated on the Platform. If the status has not been updated, the User is obliged to notify the Operator in writing and refrain from creating new Requests until the cause is eliminated.

5.18. The User confirms that they are responsible for complying with tax obligations and providing reliable information about the origin of the funds used for operations on the Platform.

5.19. The Operator does not accept or send Virtual Assets or Funds from or to the accounts of third parties who are not registered Users of the Platform. The Services are carried out exclusively using bank cards, accounts or other payment instruments belonging to the User. The use of the instruments of third parties, including family members, colleagues or other persons, is strictly prohibited. In the event of the detection of such a fact, the Operator reserves the right to:

• suspend or cancel the Operation;
• temporarily restrict or block access to the User's Account;
• request from the User documents confirming ownership of the payment instrument, as well as an explanation of the origin of the funds used for the Operation;
• transfer information about the violation to the authorized authorities in accordance with legislation.

6. Exchange rate and its changes

6.1. The applicable exchange rate between the corresponding unit of Funds and Virtual Assets is presented to the User for review within the Platform and is updated every 30 (thirty) seconds.

6.2. The User agrees to the exchange rate applicable within the Request at the moment of clicking the “Create request” button or its equivalent on the Platform.

6.3. After clicking the button, information about the Request, including the rate for the Request, is reflected in the User's Account on the Platform.

7. Operator's Fees

7.1. The Fees for providing the Services are set by the Operator and published in the corresponding section of the Platform.

7.2. The Operator has the right to unilaterally change the amounts of the Fees without prior notice to and agreement with Users. Information about new tariffs is considered to have been communicated to Users from the moment of its publication on the Platform.

7.3. Amended Fees apply to all Requests submitted after the moment of their publication. Requests submitted earlier are executed on the terms of the Fees in effect at the moment of submission.

7.4. The Operator has the right to apply a Fee of 20% (twenty percent) of the amount of Funds specified for purchasing Virtual Assets, in the event of the cancellation of a Request due to the blocking of the User's bank card (account), if the card (account) or the User themselves is on any kind of “blacklist” or “stop-list” of a bank / payment system or fiscal authority.

8. Cancellation of a Request by the User

8.1. The User may cancel a Request only before the information about the Operator's acceptance of the Request is updated in the Platform system.

8.2. An exception is the situation where the Request was not executed by the Operator within the Request Execution Period for reasons beyond the User's control. In such a situation, the User has the right to request the return of unused Funds / Virtual Assets to the card (account) / wallet used for the initial transfer, less the applicable charges of payment systems, blockchain networks or third-party services.

9. Restrictions on the use of the Platform

9.1. The restrictions listed in this section are not circumstances of improper provision of services and may not be put forward by the User as grounds for refusing to pay the Operator's Fee and/or for asserting claims for compensation of losses.

9.2. The list of the Services offered and the Operation limits may depend on the User's completion of the Account registration and verification procedure.

9.3. The Operator has the right to introduce restrictions applicable to a specific User on access to all or individual Services, up to a complete blocking of access to the Account, on the basis of suspicions of a violation of these Terms.

9.4. The Operator has the right, at its discretion, to reduce the maximum amount of a one-time Operation, as well as the total amount of Operations per day and/or per month, with respect to individual Users.

9.5. The Operator has the right, without acceptance and unilaterally, to suspend the carrying out of an Operation and to direct the User's Funds and/or Virtual Assets towards the repayment of their debts or obligations.

10. Supported Virtual Assets

10.1. The Operator determines the list of Virtual Assets with which Operations are available on the Platform. The list of supported assets is published and regularly updated on the Platform.

10.2. The Operator reserves the right to unilaterally add, remove or temporarily suspend support for individual Virtual Assets without prior notice. Users are informed of changes via the Platform.

10.3. The User understands and accepts that:

• The Operator may restrict the carrying out of Operations with certain Virtual Assets depending on legal or technical circumstances;
• technical features or errors of the blockchain network may affect the possibility or speed of carrying out operations with individual assets;
• The Operator is not responsible for losses caused by a change in the availability of, or a restriction of support for, Virtual Assets.

10.4. The User is obliged to independently make sure that a specific Virtual Asset is supported by the Platform before submitting a Request and bears sole responsibility for the consequences of using unsupported or erroneously sent assets.

10.5. The Operator is not responsible for any losses arising as a result of changes in the list of supported assets, failures in the operation of blockchain networks or restrictions caused by external circumstances.

11. Prohibited use

11.1. Users are prohibited from using the Platform for the following purposes / in the following ways:

• carrying out operations that violate laws and regulations, including laws in the field of countering money laundering and terrorist financing;
• carrying out fraudulent operations, deceiving the Operator or other Users;
• uploading or distributing viruses, malware or other technologies capable of harming the Platform or Users;
• using means or technologies to circumvent the technical restrictions of the Platform;
• gaining unauthorized access to the data, systems or accounts of other Users;
• using automated means (bots) to access the Platform or carry out operations without the Operator's permission.

11.2. In the event of the detection of a fact of prohibited use, the Operator has the right to:

• suspend or block the User's access to the Platform;
• stop carrying out Operations under Requests associated with the violation;
• transfer information about the violation to the relevant state authorities;
• demand compensation for losses caused by the User's actions.

11.3. The Operator is not responsible for the actions of Users that violate these Terms and reserves the right to take the necessary measures to prevent and suppress the prohibited use of the Platform.

12. Prohibited categories of users

12.1. The following categories of persons must not register an Account and use the Services:

• persons located in countries or regions that provide for a prohibition on operations with Virtual Assets;
• minors — persons under 18 years of age or another greater age required to conclude legal transactions in accordance with the legislation of their country;
• persons whose use of the Platform violates laws and regulations in the field of countering money laundering or terrorist financing;
• persons whose access was restricted by the Operator in connection with the provision of false, incomplete or unreliable data;
• persons whose access was restricted by the Operator in connection with the use of the Platform for illegal activity (hacker attacks, virus infections, distribution of malware, etc.).

12.2. In the event of a violation of the conditions of this section, the Operator reserves the right to refuse Account registration, suspend or block access to the Platform and the Services without prior notice and without compensation for losses, as well as to notify law enforcement authorities if necessary.

13. Disclaimer of recommendations

13.1. All materials posted on the Platform, including texts, images, analytical data and other information resources, are not a recommendation, endorsement or call to carry out Operations, acquire Services or take other actions related to Virtual Assets.

13.2. None of the participants ensuring the provision of the Services through the Platform advises the User on an individual basis regarding the choice, potential, value or appropriateness of using Virtual Assets. All information provided is of a general nature.

13.3. The User understands that the state of the Virtual Assets market is constantly changing, in connection with which the information on the Platform may become outdated and inaccurate. The User is responsible for checking the relevance of the information before use.

13.4. Any actions related to the acquisition / sale of Virtual Assets are carried out by the User independently and at their own risk. The User undertakes to carry out an independent assessment and, if necessary, to seek advice from an independent professional advisor.

14. Disclaimer of professional or investment advice

14.1. The Platform is not intended to provide any professional advice, including tax, legal, insurance or investment advice. None of the materials should be interpreted as a professional recommendation, an offer to sell or an endorsement of any Virtual Asset on behalf of the Operator.

14.2. The User assumes full responsibility for assessing and making decisions regarding whether the Services are suitable for them, taking into account their individual goals, financial situation and personal circumstances. All actions are performed at their own risk and discretion.

14.3. Users are strongly advised to consult with independent professional specialists (lawyers, tax advisors and other experts) to obtain qualified recommendations appropriate to their individual situation.

14.4. The information on the Platform is provided for informational purposes only. The Operator is not responsible for any losses or consequences arising as a result of the User's actions based on such information, or as a result of using the Services.

15. Tax obligations

15.1. Users bear full responsibility for determining all tax obligations and their proper fulfillment in accordance with applicable legislation. Users undertake to independently file all necessary tax returns and pay the taxes arising from carrying out Operations.

15.2. The Operator does not provide legal or tax advice. Any information transmitted to Users (including email correspondence) is intended exclusively for informational purposes and may not be regarded as legal or tax advice.

15.3. Users agree that the Operator may be obliged to provide information about the Operations carried out to tax or other state authorities in accordance with applicable legislation, and has the right to request additional tax information and documents from Users.

15.4. Users are strongly advised to consult with qualified tax specialists before starting to use the Platform and the Services to ensure full compliance with tax requirements.

16. Limitation of the Operator's liability

16.1. The Operator provides the Services on an “as is” and “as available” basis without any express, implied or statutory warranties, including warranties of suitability, fitness for particular purposes, accuracy, completeness and continuity of operation.

16.2. The Operator is not responsible for any losses that the User may incur as a result of using the Platform, including direct and indirect losses, lost profit, and the loss of data and Virtual Assets, except in cases where this is associated with the Operator's willful actions.

16.3. The Operator is not responsible for technical failures, delays in processing Operations, failures in the operation of the Internet or the blockchain network, or the actions of third parties, including payment systems, banks or other organizations.

16.4. In the event that the Operator's liability cannot be excluded entirely, the aggregate amount of liability for all of the User's claims must not exceed the amount of Fees actually paid by the User for the corresponding Service.

16.5. The Operator is not responsible for the actions or inaction of third parties, including payment systems and banks, and for losses caused by the unlawful actions of third parties, including hacker attacks, fraud, unauthorized access to the Account or the loss of confidential information.

16.6. The User is solely responsible for the safety of their access data, the compliance of their actions with applicable legislation, and taking all necessary measures to protect their Virtual Assets and devices from unauthorized access.

16.7. The Operator is not responsible for the failure to fulfill obligations caused by force majeure circumstances, including natural disasters, military actions, acts of state regulation, failures in the operation of infrastructure and other events beyond the Operator's reasonable control.

16.8. The Operator does not guarantee the accuracy, relevance or completeness of the information posted on the Platform, including third-party materials. The User uses such information at their own risk.

16.9. No provisions of this section exclude or limit the Operator's liability to the extent that such exclusion or limitation is prohibited by applicable legislation.

17. Transmission of legally significant messages

17.1. The Operator may transmit legally significant messages to the User via: the functionality of the Platform; email (to the addresses provided during registration); a postal address or other known contact details. All such messages are considered legally significant and duly sent.

17.2. The User is responsible for the relevance and accuracy of the contact details provided in their Account and is obliged to promptly notify the Operator of their change by updating the Account data.

17.3. The User may transmit legally significant messages to the Operator via the functionality of the Platform or by email to the Operator's addresses specified in this document.

17.4. Any documents and messages sent by the User via their Account are considered to be signed with the User's simple electronic signature and are equated to paper documents signed with a handwritten signature.

17.5. Messages transmitted via the Account have legal force and may be used as evidence in court proceedings, if necessary.

18. Confidentiality and data protection

18.1. The User agrees that their personal data may be processed by the Operator exclusively for the purposes of providing the Services, administering the Platform, ensuring security and fulfilling obligations in accordance with the Personal Data Processing Policy, which is an integral part of these Terms.

18.2. The Operator undertakes to take all reasonable and sufficient measures to protect Users' personal data, including the use of modern encryption technologies and information security measures.

18.3. The User confirms that operations using Virtual Assets are recorded in the distributed ledger system (blockchain), which is a public and decentralized database, and agrees with possible restrictions in ensuring the confidentiality of such data.

18.4. The User confirms their agreement that the Operator has the right to disclose personal data and information about operations to the authorized authorities in cases provided for by the legislation of the British Virgin Islands.

18.5. The User undertakes to provide reliable personal data, update it when changes occur and take all necessary measures to protect the confidentiality of their Platform access data.

18.6. The User has the right to send requests to the Operator on matters of the processing of their personal data, including the clarification, modification and deletion of data, in the manner established by the Personal Data Processing Policy.

19. Grant of license

19.1. The Operator grants Users a limited, non-exclusive, non-transferable license to access and use the Platform exclusively within the scope provided for by these Terms.

19.2. No provisions of these Terms imply the transfer of rights to the results of intellectual activity, including rights to software, logos, trademarks, and text and graphic materials. All rights remain with the Operator.

19.3. The User does not have the right to use the Operator's logos, trademarks, company name and other results of intellectual activity without prior written consent. Any unauthorized use is considered a violation of intellectual rights and may entail legal liability.

19.4. To agree on the use of logos or other results of intellectual activity, Users must send a written request to the Operator specifying the purpose and nature of the intended use. The Operator has the right to refuse without giving reasons.

20. Links to third-party sites and services

20.1. The Platform may contain links to third-party services and sites that are not under the Operator's control. The Operator is not responsible for the content, terms and privacy policy of these third-party resources. All links are provided exclusively for the User's convenience and do not mean endorsement on the part of the Operator.

20.2. The Operator does not control and is not responsible for the actions of third parties, including their sites, content, privacy policy or practices regarding the collection of personal data. Users are obliged to independently familiarize themselves with the privacy policies of third-party services.

20.3. Third-party sites and services may use their own cookies and similar technologies to collect information about Users. The Operator is not responsible for such data collection. Users are advised to read the privacy and cookie policies on third-party sites before providing their data.

21. Applicable law and dispute resolution

21.1. These Terms, as well as any relations between the User and the Operator arising in connection with the use of the Platform and the provision of the Services, are governed by the legislation of the British Virgin Islands.

21.2. All disputes, disagreements or claims related to the use of the Platform, the provision of the Services or the performance of these Terms are subject to resolution exclusively in the court at the place of registration of the Operator, unless otherwise provided by legislation.

21.3. Before applying to the court, Users undertake to make attempts at pre-trial settlement of the dispute by sending a written claim to the Operator. The period for reviewing the claim is 30 (thirty) calendar days from the moment of its receipt.

22. Amendment of the terms

22.1. The Operator has the right at any time to make changes to these Terms without prior agreement with Users, notifying them by publishing the updated version on the Platform. Changes take effect from the moment of publication of the new version, unless otherwise specified.

22.2. Continued use of the Platform and the Services after the publication of the updated version is considered the User's automatic agreement with such changes. In the event of disagreement, the User is obliged to stop using the Services and the Platform.

23. Other provisions

23.1. If any of the provisions of these Terms is found to be invalid or unenforceable, the remaining provisions remain in force.

24. Contact details

24.1. To contact the Operator on matters related to the provision of the Services, Users may send inquiries via the Platform interface or by sending a letter to the email address: legal@changebox.io.