CHANGEBOX PLATFORM TERMS OF USE

Date of last changes: 14.03.2025

These Terms of Use of the ChangeBox Platform (hereinafter referred to as the "Terms") constitute a legally binding agreement between you (hereinafter referred to as "you" or "the User") and Changebox Limited, registered in the British Virgin Islands, registration number 2171550 (hereinafter referred to as the "Operator" or "we") regarding the use of services for the sale of Virtual Assets of the User and/or the purchase of virtual assets by the Operator upon request by granting access to the Platform or otherwise. These Terms and Conditions become binding on users from the moment they register an Account. This, in turn, means full and unconditional acceptance (acception) by Users of all provisions of these Terms without any exceptions or limitations.

If the User does not agree with any provision of these Terms in whole or in part, they are obliged to stop using the Platform. The current version of the Terms is posted on the Platform for mandatory review until the User performs actions to accept the Terms. The User can receive additional information regarding the Terms of the Terms, information about the use of the Platform, termination of the contract concluded in accordance with the terms of the Terms, Commission for the Operator's services on the Platform, or by sending an email to: info@changebox.io

1. Risk warning

   1. The value of Virtual Assets can fluctuate significantly, which creates a significant risk of financial losses during their acquisition, sale and storage. In this regard, you should carefully assess  whether Virtual Assets are suitable for achieving your goals considering your financial situation and other factors that may apply only to you.

   2. We have prepared a document "Risk Warning", available at the linkhttps://changebox.io. This document outlines the main risks associated with the acquisition of Virtual Assets and the use of Services. This document may be updated periodically. We strongly recommend that you carefully read the Risk Warning before registering your Account and periodically update your knowledge. However, it should be remembered that this document does not cover all possible risks and does not explain how these risks may manifest themselves in your particular case or how they may affect your situation.

   3. You hereby confirm that at the time of Account registration you have fully read all the provisions of the Risk Warning, received all necessary consultations and clarifications, and are aware of and accept all risks associated with the acquisition of Virtual Assets and the use of the Services.

   4. The Operator does not provide you with investment or advisory services, and no information contained in this document or on the Platform is and should not be interpreted as an investment or advisory recommendation. The Operator is not responsible for decisions made by you based on the information provided, including possible losses and financial, as well as reputational losses that may arise as a result of such decisions. Any information received from authorized representatives of the Operator on a similar subject should not be perceived in any other way, except as provided for informational purposes.

   5. Users are solely responsible for making decisions about whether a particular Virtual Asset and/or Service is suitable for their purposes, taking into account their personal investment goals, financial circumstances and level of risk tolerance. In case of losses or losses related to their actions on the Platform, the responsibility for their consequences lies solely with them. The Operator does not provide recommendations regarding the acquisition, sale or storage of any Virtual Assets. Before making a decision on the purchase, sale or storage of Virtual Assets, it is recommended to conduct your own analysis and consult with a qualified financial advisor.

2. Terms and definitions

   1. The following terms are used in this document:

A "Virtual Asset" is a collection of data in electronic and digital form with value, which is a digital representation of value and/or means of certifying ownership and/or rights, created, stored, and managed using distributed ledger technology..

"Cash" refers to any funds in the national currency of the British Virgin Islands or a foreign currency allowed to be traded and used under applicable laws.

An "Application" is an unconditional order sent by a User to an Operator through the Platform in a form specified by the platform for provision of or provision of required services for purchase and sale of virtual assets..

"Commissions" are fees charged by the Operator for the provision of Services.

The "Operator" is a Changebox Limited registered in the British Virgin Islands that operates the Platform and provides Services.

A "Counterparty" is a third party with whom the Operator has established a contractual relationship, whose participation is necessary for the Operation.

The "Application Processing Period" is the period of time that is counted from the moment the Application is sent by the User through the Platform to the moment the Application is approved by the Operator within the framework of the Platform.

The "Application Execution Period" is the period of time that starts from the moment the Application is approved by the Operator within the framework of the Platform and ends when the Application is executed by the Operator as defined for each type of Operation in these Terms and Conditions.

An "Account" is a set of data unique to each User about the User and their use of the Platform's functionality, which is accessed by the User of the Platform's interface when providing the correct access data specified by them during registration.

A "Platform" is a collection of information, web forms, software and hardware, and intellectual property objects that are accessed from User devices through special web browsing software (browser). by domain (or (sub)domain, if the domain name has a corresponding attribute) name: changebox.io (equal to https://changebox.io , with/without the abbreviation "www"), the exclusive rights and/or the right to use which belong to the Operator.

A "User" is a natural or legal person registered on the Platform.

An "Operation" is an operation to buy or sell Virtual Assets.

"Services" are services for the purchase and sale of Virtual Assets for national/foreign currency, as well as other services provided by the Operator within the framework of the Platform.

2. The terms and definitions used in the text of this document, which are not defined in this section, are understood in the meaning given to them and the appendices to these Terms, references to the current versions of which are given in this document, and, last of all, the generally accepted meaning.

3. Account Registration and User Requirements

   1. For the full use of the Platform's functionality and Services, it is necessary to create an Account. The Account stores data about the use of the Platform and Services, including the purchase of Virtual Assets by you, the presence of Virtual Assets in your wallet, and the conduct of transactions within the Platform.

   2. Before starting the Account registration procedure, the User must carefully and fully familiarize himself with these Terms, the Personal Data Processing Policy, the Risk Warning, as well as other appendices and additions to these Terms. By completing the Account registration process, the User unconditionally confirms that he has fulfilled this requirement, fully understands the contents of the listed documents and undertakes to comply with their provisions.

   3. Upon Account registration, the User confirms his compliance with the following mandatory requirements, and also assumes the obligation to comply with these requirements throughout the entire period of using the Platform and Services:

   1. The User must not have an Account on the Platform;
   2. The User must be over 18 years of age or have reached another age of legal capacity (over 18 years of age) provided for by the legislation of the country of his citizenship or residence in order to conclude a contract in accordance with the provisions of these Terms;
   3. The Operator has not previously applied measures against the User in the form of blocking his Account;
   4. If the User is a legal entity, his representative must have the appropriate authority, which is confirmed by the relevant documents.;
   5. The User does not belong to the category of Prohibited Users as described in these Terms and Conditions;
   6. The User is not an individual, individual entrepreneur, or legal entity, and also, being a legal entity, does not have a beneficial owner, which are included in the sanctions list defined by legislation in the field of countering the financing of terrorist activities and the legalization (laundering) of criminal proceeds, as well as countering the financing of extremist activities and financing the proliferation of weapons of mass destruction;
   7. The User is not a citizen, is not located, is not incorporated or carries out commercial activities in a jurisdiction where the provision of Services by the Operator is contrary to the regulation provided by such State;
   8. The User complies with all applicable laws and regulations.

   4. The Operator has the right to unilaterally expand the above list of guarantees from the User, and also has the right to unilaterally exclude individual guarantees.

   5. The Operator reserves the right to restrict or block the User's access to the Account without prior notice, if:

1. The User's refusal to provide documents and information confirming compliance with the established requirements;

2. Insufficient documents and information provided to confirm compliance with the established requirements;

3. The lack of feedback from the User in an appropriate form and manner in response to a request from the Operator or its representatives for the provision of supporting documents and information;

4. Whether the Operator has reasonable grounds to believe that the User does not meet any of the requirements provided.

   6. The restrictions specified in the previous paragraph will remain in effect until the User provides the necessary documents and information confirming compliance with the requirements in the proper manner and form.

   7. When registering an Account, the User specifies unique access data (login and password), which are used to log into the Account and gain access to the Services. The User undertakes to comply with the following safety rules:

5. Not log in to the Platform and use the Services in the screen sharing mode;

6. Do not leave the device unattended with the browser open, on which the Platform page is loaded and the Account is logged in.;

7. Do not share access data with third parties;

8. Take all reasonable measures to ensure the confidentiality of access data, including the use of complex passwords and their regular change.

   8. In case of detection or suspicion of unauthorized access to the Account, the User is obliged to notify the Operator immediately. The Operator is not responsible for the consequences associated with third-party access to the User's Account, if such access became possible as a result of the loss or transfer of access data by the User, or due to non-compliance with security measures by the User. In case of loss of Virtual Assets held on the Account as a result of actions of third parties, the Operator is not responsible for the losses incurred and is not obligated to compensate for the damage caused.

4. Account Verification

   1. After Account registration, the User may be granted access to the limited functionality of the Platform. In order to access the Services, the User must complete the Account verification procedure in accordance with these Terms and the applicable legal requirements of the British Virgin Islands.

   2. The verification procedure is aimed at confirming the User's identity, as well as compliance with the requirements of legislation in the field of countering the legalization (laundering) of proceeds from crime and the financing of terrorism (AML/CTF)/

   3. The procedure may include, but is not limited to, the following actions:

1. By providing the User with the following data:

   1. Users who are individuals – last name, proper name, patronymic (if any), date of birth, address of residence, according to the passport or identity document;
   2. Users who are legal entities – name, location, identification number of the payer, according to the certificate of state registration of the legal entity;
   3. contact information that allows you to contact them (e-mail address and, if necessary, other contact information), if they were not provided earlier during the initial Account registration process;
   4. other information necessary to comply with the Operator's obligations under laws and regulations in the field of preventing the legalization of proceeds from crime, terrorist financing activities and financing of proliferation of weapons of mass destruction.

2. providing the User with copies or originals of identity documents (e.g. passport, ID card, foreign passport);

3. providing additional documents such as proof of residence (for example, utility bills, extracts from the register of addresses or bank statements);

4. providing the User with a photo of himself with identification documents;

5. by going through the remote or personal verification procedure through the Operator's office or a local representative

   4. The Operator has the right to involve partners and representatives in other jurisdictions to verify the provided data. If it is necessary to visit the Operator's office or a local representative in person, a notification about this is sent to the User through the Account or other means of communication specified in the User's registration data.

   5. The Operator reserves the right to temporarily restrict or suspend the User's access to the Account functionality if:

6. the documents or information provided by the User are insufficient, incorrect, forged, or raise reasonable doubts about their authenticity;

7. The User refuses to undergo the verification procedure within the prescribed period;

8. facts or suspicions of non-compliance of the User with the requirements of the legislation of the British Virgin Islands or these Terms have been identified;

9. there is reason to believe that the User is involved in activities that violate the Operator's AML/CTF policy, or is involved in illegal activities.

   6. Verification is carried out within a reasonable time, however, the Operator is not responsible for possible delays caused by the need to verify data or the participation of third parties in the verification process.

   7. If the User refuses to go through the verification procedure or fails to complete it within the prescribed period, the Operator has the right to refuse to provide Services, suspend access to the Account and/or terminate the relationship with the User unilaterally, notifying the User.

   8. The Operator undertakes to comply with the requirements of the legislation of the British Virgin Islands and with respect to the protection of Users' personal data provided as part of the verification procedure, as well as other acts and laws applicable to the processing of Users' personal data. All information will be processed solely for the purpose of fulfilling obligations under these Terms and legal requirements.

5. The order of creation and execution of the Application

   1. In order to purchase/sell Virtual Assets, the User creates an Application for the relevant Operation. The Application is created exclusively electronically on the Platform by selecting the appropriate type of Transaction (purchase / sale) and filling in all required fields in the relevant section of the Platform or in another form agreed with the Operator.

   2. The required details for the start of the Application review process include:

      1. For the sale of Virtual Assets:

1. the number of Virtual Assets to be sold;

2. the equivalent amount of Funds calculated according to the exchange rate applicable at the time of creation of the Application between the corresponding unit of Funds and Virtual Assets;

3. the preferred region from the list of regions where the Operator's Counterparties are located, in case it is necessary to involve a Counterparty for the Transaction;

4. other data requested by the Operator for the execution of the Application.

   2. For the purchase of Virtual Assets:

5. the amount of Funds that will be transferred by the User for the purchase of Virtual Assets;

6. the equivalent amount of Virtual Assets calculated according to the exchange rate applicable at the time of Application creation between the corresponding unit of Funds and Virtual Assets;

7. the preferred region from the list of regions where the Operator's Counterparties are located, in case it is necessary to involve a Counterparty for the Transaction;

8. other data requested by the Operator for the execution of the Application.

   3. After filling in all the required Application details, the User clicks the "Create Application" button or its equivalent on the Platform, initiating the Application review process by the Operator. By clicking this button, the User unconditionally agrees to all the terms of the Transaction already indicated, including the applicable exchange rate and its possible update, the amount of the Operator's Commission, as well as the Operator's obligations related to the processing and storage of Application data arising from the legislation of the British Virgin Islands.

   4. In the case of Transactions involving the transfer of Funds through a Counterparty, a prerequisite for submitting an Application is a prior visit to the Counterparty's office for additional verification of the User's identity, verification of the origin of Funds, and transfer of Funds.

   5. By creating an Application, the User gives the Operator an unconditional and irrevocable order to perform the corresponding operation using Funds provided by the User or Virtual Assets, depending on the type of Operation.

   6. By submitting an Application through the Platform, the User confirms and guarantees each time that:

9. has all the necessary rights and authorities to use Virtual Assets and Funds in the framework of the requested Transaction;

10. lawfully owns, uses and disposes of the Virtual Assets and Funds that he intends to use as part of the Application Operation;

11. the sources of origin of Virtual Assets and Funds comply with the requirements of the legislation of the British Virgin Islands, including, but not limited to, regulations on countering the legalization (laundering) of proceeds from crime and the financing of terrorist activities;

12. the data, documents and other information that are provided or will be provided as part of the creation of the Application are reliable, up-to-date and complete.

    7. If the User provides false, incomplete or misleading information, as well as if the fact of using Virtual Assets or Funds, the origin of which is contrary to the laws of the British Virgin Islands, is revealed, the Operator has the right to cancel the Application without prior notice to the User, suspend or restrict access to the functionality of the Platform and /or transfer the relevant information to the authorized authorities. within the framework of the current legislation. The User undertakes to reimburse the Operator for all losses incurred as a result of the use of Virtual Assets or Funds, the sources of which do not comply with the requirements of the legislation of the British Virgin Islands and the recommendations of the Financial Action Task Force (Financial Anti-Money Laundering Group), as well as losses caused by the User's violation of the terms of this Agreement.

    8. After clicking the "Create application" button or its equivalent on the Platform, a new Application appears in the User's Account with the assigned serial number within the framework of the Platform. To complete the Application review process, the Operator clarifies the necessary conditions from the User, including the procedure for transferring Funds for the Purchase of Virtual Assets, and verifies other mandatory conditions for accepting the Application in accordance with the type of Transaction on the Application.

    9. Conditions for accepting an Application for the purchase of Virtual Assets for execution:

13. the User has a verified Account at the time of Application creation;

14. undergoing repeated verification at the office of the relevant Counterparty (when transferring Funds through the Counterparty);

15. providing all necessary Transaction details;

16. transfer to the Operator / To the Counterparty of the amount of Funds specified in the Application;

17. full payment of the Operator's Commission;

18. providing data on the origin of Funds at the request of the Operator;

19. provision of other documents requested by the Operator as part of the verification of the Application.

    10. Conditions for accepting an Application for the sale of Virtual Assets for execution:

20. the User has a verified Account at the time of Application creation;

21. provision of all necessary Transaction details;

22. undergoing repeated verification at the office of the relevant Counterparty (upon receipt of Funds through the Counterparty);

23. the presence of a sufficient number of Virtual Assets on the User's Account;

24. the presence of sufficient Virtual Assets on the Account to pay the Operator's Commission after the Virtual Assets due as part of the sale have been written off;

25. providing data on the origin of Virtual Assets at the request of the Operator;

26. provision of other documents requested by the Operator as part of the verification of the Application.

    11. The Application created by the User through the Platform is considered sufficient confirmation of the User's intention to perform the Operation. The Operator has the right to apply additional verification measures, such as confirmation of the Application via e-mail or other means of identification.

    12. After accepting the Application for execution, the updated Operator informs the User about this within the framework of the Platform and performs actions to transfer Virtual Assets (when making a Purchase Operation) or Funds (when making a sale operation) in accordance with the details specified by the User in the Application. If Counterparties are involved in the Operation, the Operator sends them an order to carry out the appropriate actions. If there are no updates to the Application status on the Platform, the User must immediately contact the Operator and refrain from further creating Applications until the reason for the lack of status updates is eliminated.

    13. After accepting the Application, the Operator immediately fulfills its obligations corresponding to the type of Operation, provided that there are no technical failures in the operation of the Platform, delays in providing the necessary data and documents on the part of the User, and there are no circumstances preventing the Application from being executed in accordance with the laws of the British Virgin Islands.

    14. The Operator hereby reserves the right to suspend the execution of the Application / reject the Application after its acceptance in the following cases:

27. violation by the User of these Terms and their appendices;

28. the presence of technical failures on the Platform used in the calculations of payment systems, blockchain networks or third-party services;

29. inability to provide the requested Service for other reasons;

30. suspected unauthorized use of the Account;

31. the User's use of Funds or Virtual Assets, the origin of which is questionable by the Operator;

32. (blocking of the User's bank card (account) provided to the Operator when submitting the Application, due to the fact that the bank card (account) The User or the User himself is on any kind of "blacklist" or "stop list" of the relevant bank / payment system or fiscal authority of the state of which the User is a resident, while the Operator reserves the right to withhold a commission in the amount of 20% (twenty percent) of the amount of Money specified for the purchase of Virtual Assets at Application form;

33. the operation's non-compliance with legal requirements, including requirements in the field of countering the financing of terrorist activities and the legalization (laundering) of criminal proceeds.

    15. In the event of the occurrence of the circumstances specified in the previous paragraph, the deadline for the execution of the Application may be extended. The User will be notified of the delay in the execution of the Application through the Platform interface or other available communication method.

    16. The moment when the Operator fulfills its obligations under the Application to the User depends on the type of Operation and can be represented as follows:

Type of Operation	The moment of full fulfillment of obligations by the Operator
User's sale of Virtual Assets when transferring Funds through a Counterparty	Transfer by the Counterparty of the amount of Funds in the amount corresponding to the terms of the Application
Sale of Virtual Assets by the User when transferring Funds to the Operator's bank account	Debit of Funds from the Operator's bank account in the amount corresponding to the terms of the Application
Purchase of Virtual assets	Reflection of Virtual Assets available for withdrawal to the User's external wallet on the User's Account in the amount corresponding to the terms of the Application

17. In case of successful completion of the Application, its status is updated on the Platform. If the Application status has not been updated, the User is obliged to notify the Operator in writing via the Platform interface or by e-mail. The User must refrain from further creating Applications until the reason for the lack of status updates is eliminated.

18. The User confirms that he is responsible for complying with tax obligations and providing reliable information about the origin of funds used for operations on the Platform.

19. The Operator does not accept or send Virtual Assets or Funds from accounts or to accounts of third parties who are not registered Users of the Platform. The services provided through the Platform can be performed exclusively using bank cards, accounts or other payment instruments that belong to the User. The User confirms that he is the sole legal owner of such funds. The use of cards, accounts, or other instruments of third parties, including family members, colleagues, or others, is strictly prohibited. In case of detection of the fact of using bank cards, accounts or other payment instruments by third parties when making Transactions through the Platform, the Operator reserves the right:

1. suspend or cancel the Operation;
2. temporarily restrict or block access to the User's Account;
3. request from the User documents confirming ownership of the payment instrument, as well as an explanation of the origin of the funds used for the Transaction;
4. to transmit information about the violation to the authorized authorities in accordance with the legislation.

6. Exchange rate and its changes

   1. The applicable exchange rate between the corresponding unit of Funds and Virtual Assets is presented to the User within the framework of the Platform and is updated every 30 (thirty) seconds.

   2. The User agrees on the exchange rate applicable within the framework of the Application between the corresponding unit of Funds and Virtual Assets at the moment of clicking the "Create Application" button or its equivalent on the Platform.

   3. After clicking the button, information about the Application, including the rate of sale of Virtual Assets under the Application, is reflected in the User's Account on the Platform.

7. Operator's Fees

   1. Fees for the provision of Services are set by the Operator and published in the relevant section of the Platform.

   2. The Operator has the right to unilaterally change the amount of Commissions without prior notification and agreement with Users. Information about new tariffs is considered to be brought to the attention of Users from the moment it is published on the Platform.

   3. The changed Fees apply to all Applications submitted to the Platform after their publication. Applications submitted prior to the entry into force of the new Commissions are executed on the terms of the Commissions in force at the time of Application, provided that there are no other conditions for the application of the updated Commissions.

   4. The Operator has the right to apply a Commission in the amount of 20% (twenty percent) of the amount of Money specified for the purchase of Virtual Assets under the Application in case the Operator cancels the Application due to the blocking of the User's bank card (account) provided to the Operator when submitting the Application, due to the fact that the bank card (account) The User or the User himself is on any kind of "blacklist" or "stop list" of the relevant bank/ payment system or fiscal authority of the state where the User is a resident.

8. Cancellation Of The Application By The User

   1. The User can cancel the Application only until the information about the acceptance of the Application by the Operator is updated in the Platform system.

   2. An exception to the above rule is the situation when the Application was not executed by the Operator during the Period of Execution of the Application provided for in these Terms and Conditions for reasons beyond the control of the User. In such a situation, the User has the right to request a refund of unused Funds/ Virtual Assets previously provided by the User for the Operation as part of the Application. Refunds are made to the bank card (account) / wallet that were used by the User for the initial transfer of Funds / Virtual Assets to the Operator as part of the Application, minus applicable fees of payment systems, blockchain networks or third-party services.

9. Restrictions on the use of the Platform

   1. The limitations (features) of using the Platform listed in this section are not circumstances of improper provision of services and cannot be put forward by the User as grounds for refusing to pay the Operator's Commission and/or claiming damages.

   2. The list of Services offered and Transaction limits may depend on the User's Account registration and verification procedures.

   3. The Operator has the right to impose restrictions on access to all or individual Services applicable to a particular User, up to and including complete blocking of access to the Account, based on suspicion of violation by the User of these Terms.

   4. The Operator has the right, at its discretion, to reduce the maximum amount of a one-time Transaction, as well as the total amount of Transactions per day and/or per month, in respect of individual Users.

   5. The Operator has the right to unilaterally suspend the Operation without acceptance and send the User's Funds and/or Virtual Assets to pay off the User's debts or obligations.

10. Supported Virtual Assets

    1. The Operator determines the list of Virtual Assets, Operations with which are available on the Platform. The list of supported Virtual Assets is published and regularly updated on the Platform.

    2. The Operator reserves the right to unilaterally add, remove or temporarily suspend support for individual Virtual Assets without prior notification to Users. Users are informed about changes in supported assets through the Platform.

    3. The User understands and accepts that:

1. The Operator may restrict Transactions with certain Virtual Assets, depending on legal or technical circumstances;

2. Technical features or errors of the blockchain network may affect the ability or speed of transactions with individual Virtual Assets;

3. The Operator is not responsible for losses caused by changes in the availability or limitation of support for Virtual Assets.

   4. The User must independently verify that the Platform supports a specific Virtual Asset before submitting an Application. The User is solely responsible for the consequences of using unsupported or mistakenly sent Virtual Assets.

   5. The Operator is not responsible for any losses incurred as a result of changes in the list of supported Virtual Assets, failures in the operation of blockchain networks or restrictions caused by external circumstances.

11. Prohibited use

    1. Users are prohibited from using the Platform for the following purposes / as follows:

1. conducting transactions that violate laws and regulations, including, but not limited to, anti-money laundering and terrorist financing laws;

2. conducting fraudulent transactions, deceiving the Operator or other Users;

3. downloading or distributing viruses, malicious software, or other technologies that may harm the Platform or Users;

4. the use of tools or technologies to circumvent technical limitations set on the Platform;

5. to gain unauthorized access to other Users' data, systems, or accounts.

6. the use of automated means, such as bots, to access the Platform or conduct operations without prior authorization from the Operator.

   2. In case of detection of the fact of prohibited use, the Operator has the right:

7. Suspend or block the User's access to the Platform;

8. Cease Operations on Applications related to the Violation;

9. To transmit information about the violation to the relevant State authorities;

10. To claim damages caused by the User's actions

    3. The Operator is not responsible for User actions that violate these Terms and reserves the right to take necessary measures to prevent and suppress prohibited use of the Platform.

12. Prohibited user categories

    1. The following categories of persons should not register an Account or use the Services:

1. persons located in countries or regions that prohibit transactions with Virtual Assets;

2. persons who are minors, that is, have not reached the age of 18 or any other higher age required to enter into legal transactions in accordance with the laws of their country;

3. persons whose use of the Platform violates laws, regulations or regulations related to combating money laundering or terrorist financing;

4. persons whose access to the Platform has been restricted by the Operator on the grounds of providing false, incomplete or unreliable data when registering on the Platform or while using the Services;

5. persons whose access to the Platform has been restricted by the Operator on the grounds of using the Platform for the purpose of carrying out illegal activities, including, but not limited to, hacker attacks, virus infections, malware distribution or other actions that may harm the Platform or other users.

   2. In case of violation of the conditions stipulated in this section, the Operator reserves the right to refuse Account registration, suspend or block access to the Platform and Services without prior notice and without compensation for damages. The Operator also has the right to notify the relevant law enforcement authorities if necessary.

13. Refusal to provide recommendations

    1. All materials posted on the Platform, including texts, images, analytical data, as well as any other information resources, do not constitute a recommendation, approval, or call for Transactions, Services, or other actions related to Virtual Assets.

    2. None of the participants providing Services through the Platform individually advises the User on the choice, potential, cost or appropriateness of using Virtual Assets. All information provided is of a general nature and does not take into account the specific goals, financial situation or needs of the User.

    3. The User is aware that the state of the Virtual Asset market is constantly changing, and therefore the information posted on the Platform may become outdated and inaccurate. The user is responsible for checking the relevance of the information before use. The Operator is not responsible for possible User losses related to the use of information posted on the Platform.

    4. Any actions related to the purchase/sale of Virtual Assets are carried out by the User independently and at his own risk. The User undertakes to conduct an independent assessment and make decisions based on their goals, financial capabilities and acceptable level of risk. The User acknowledges that, if necessary, he should seek advice from an independent professional consultant to obtain appropriate recommendations.

    5. None of the material or information available on the Platform is and should not be interpreted as a recommendation, approval, or call for any transaction, purchase of any Service, or other actions with Virtual Assets or other products. None of the persons involved in providing Services to you within the framework of the Platform personally advises you on the nature, potential, cost or appropriateness of a transaction with any Virtual Asset, transaction, strategy or other issue. Any information provided is not tailored to your specific tasks and needs.

    6. You understand that the acquisition of any Virtual Assets involves a number of risks, and that materials published on the Platform may not contain a complete list or description of such risks. Please note that the market is constantly changing, so any information, content, third-party materials (defined below) or other materials available on the Platform may be outdated or replaced with more relevant information. You use such information at your own risk.

14. Refusal to provide professional or investment advice

    1. The Platform is not intended to provide any professional advice, including tax, legal, insurance or investment advice. None of the materials available on the Platform should be interpreted as a professional recommendation, an offer to sell, an invitation to make a purchase offer, or an approval of any Virtual Asset on behalf of the Operator.

    2. The User assumes full responsibility for evaluating and deciding whether the Services are suitable for him, taking into account his individual goals, financial situation and personal circumstances. All User actions related to the use of the Platform are performed at the User's own risk and discretion.

    3. Users are strongly encouraged to consult with independent professional experts, including lawyers, tax consultants, and other experts, in order to obtain qualified recommendations appropriate to their individual situation. The User must independently verify that the actions performed comply with his legal and tax obligations in the jurisdiction of his residence or business.

    4. The information on the Platform is provided solely for informational purposes. The Operator is not responsible for any losses or consequences resulting from User actions based on information posted on the Platform or as a result of using the Services.

15. Tax obligations

    1. Users are solely responsible for determining all tax obligations, as well as for their proper execution in accordance with applicable tax laws when using the Services on the Platform. Users are obligated to independently file all necessary tax returns and pay taxes that may arise when conducting Transactions using the Platform.

    2. The Operator does not provide legal or tax advice related to Transactions performed through the Platform. Any information provided to Users through the Platform, including information transmitted as part of an email conversation, is intended solely for informational purposes and cannot be considered as a legal or tax recommendation. If you have any questions about the tax status of Users, their obligations when using Services or managing Virtual Assets, it is recommended to consult qualified specialists.

    3. Users agree that the Operator may be required to provide information about Transactions, transfers or other activities on the Platform to the relevant tax or other government authorities in accordance with applicable law. As part of compliance with legal requirements, the Operator has the right to request additional tax information, documents and/or other information from Users. Users are obligated to provide the requested data in a timely manner.

    4. Users are strongly advised to consult with qualified tax professionals before using the Platform and Services to ensure full compliance with tax requirements.

16. Limitation of Operator's liability

    1. The Operator provides the Services on an "as is" and "as available" basis without any express, implied or statutory warranties, including, but not limited to, warranties of fitness for a particular purpose, accuracy, completeness and continuity of operation.

    2. The Operator is not responsible for any losses that the User may incur as a result of using the Platform, including but not limited to direct and indirect losses, lost profits, loss of data, Virtual Assets, except in cases where this is due to intentional actions of the Operator.

    3. The Operator is not responsible for technical failures, delays in processing Transactions, failures in the operation of the Internet, the blockchain network, as well as the actions of third parties, including, but not limited to, payment systems, banks or other organizations.

    4. If the Operator's liability cannot be completely excluded, the total amount of the Operator's liability for all User claims should not exceed the amount of Commissions actually paid by the User for the relevant Service to which the claim relates.

    5. The Operator is not responsible for the actions or omissions of third parties, including payment systems and banks, and losses caused by illegal actions of third parties, including hacker attacks, fraud, unauthorized access to the User's Account or loss of confidential information.

    6. The User is solely responsible for the security of his access data, including usernames, passwords and other means of authorization, compliance of his actions with applicable legislation, and taking all necessary measures to protect his Virtual Assets and devices from unauthorized access.

    7. The Operator is not responsible for non-fulfillment or improper fulfillment of obligations caused by circumstances of force majeure (force majeure), including, but not limited to, natural disasters, military actions, acts of government regulation, infrastructure failures or other events beyond the reasonable control of the Operator.

    8. The Operator does not guarantee the accuracy, topicality or completeness of the information posted on the Platform, including materials provided by third parties. The user uses such information at his own risk.

    9. Nothing in this section excludes or limits the Operator's liability to the extent that such exclusion or limitation is prohibited by applicable law.

17. Transmission of legally significant messages

    1. The Operator may transmit legally relevant messages to the User through the following methods:

1. Through the use of the Platform's functionality;
2. By e-mail using the e-mail addresses provided by the User when registering and using the Account;
3. Through the postal address or other contact details known to the User, which were provided by the Operator.

All messages sent to the User through these channels are considered legally significant and properly directed.

2. The User is responsible for the topicality and accuracy of the contact information provided in his Account. In case of a change in contact information, the parties are obliged to notify the Operator in a timely manner by updating the Account data.

   3. The User may transmit legally relevant messages to the Operator through the following channels:

1. Through the use of Platform functionality;

2. By e-mail using the Operator's e-mail addresses provided in this document.

   4. Any documents and other legally significant messages sent by the User through his Account on the Platform are considered signed with a simple electronic signature of the User. Such messages are equivalent to paper documents signed with the User's handwritten signature.

   5. Messages transmitted through the Account on the Platform have legal force and can be used as evidence in case of disputes, including in court proceedings, if necessary.

18. Confidentiality and data protection

    1. The User agrees that his personal data may be processed by the Operator solely for the purpose of providing Services, administering the Platform, ensuring security and fulfilling the Operator's obligations in accordance with the terms of the Personal Data Processing Policy, which is an integral part of these Terms.

    2. The Operator undertakes to take all reasonable and sufficient measures to protect Users' personal data, including the use of modern encryption technologies and information security measures, in accordance with applicable data protection laws.

    3. The User confirms that transactions using Virtual Assets are recorded in a distributed registry (blockchain) system, which is a public and decentralized database. The User is aware that this technology may provide for the openness of information about transactions, and agrees to possible restrictions in ensuring the confidentiality of such data.

    4. The User confirms his consent that the Operator has the right to disclose personal data and information about the User's operations to authorized bodies in cases stipulated by the legislation of the British Virgin Islands.

    5. The User undertakes to provide reliable personal data, update them in case of changes and take all necessary measures to protect the confidentiality of their access data to the Platform.

    6. The User has the right to send requests to the Operator regarding the processing of his personal data, including clarification, modification, deletion of data, in accordance with the procedure established by the Personal Data Processing Policy and applicable legislation.

19. License Provision

    1. The Operator grants Users a limited, non-exclusive, non-transferable license to access and use the Platform exclusively within the framework provided for in these Terms.

    2. Nothing in these Terms of Use implies the transfer of intellectual property rights, including, but not limited to, the rights to software, logos, trademarks, text and graphic materials provided on the Platform. All rights to such intellectual property results remain with the Operator.

    3. The User is not entitled to use logos, trademarks, brand names, as well as other results of intellectual activity belonging to the Operator, without the prior written consent of the Operator. Any unauthorized use of the specified results of intellectual activity is considered a violation of the intellectual rights of the Operator and may entail legal liability.

    4. In order to coordinate the use of logos or other results of intellectual activity, Users must send a written request to the Operator indicating the purpose and nature of the intended use. The operator has the right to refuse approval without explaining the reasons.

20. Links to third-party websites and services

    1. The Platform may contain links to third-party services and websites that are not under the control of the Operator. The Operator is not responsible for the content, terms and privacy policies of these third-party services and sites. All such links are provided solely for the convenience of the User and do not imply approval or recommendation from the Operator.

    2. The Operator does not control and is not responsible for the actions of third parties, including their websites, content, privacy policies or practices regarding the collection of personal data. Users are required to familiarize themselves with the privacy policies of third-party services and sites, especially if such services or sites collect personal data.

    3. Third-party websites and services may use their own cookies and similar technologies to collect information about Users. The operator is not responsible for the use of cookies or other data collection methods by these services. Users are strongly advised to review the privacy and cookie policies on third-party websites before submitting their data.

21. Applicable law and dispute resolution

    1. These Terms and Conditions, as well as any relationship between the User and the Operator arising in connection with the use of the Platform and the provision of Services, are governed by the laws of the British Virgin Islands.

    2. All disputes, disagreements or demands related to the use of the Platform, the provision of Services or the fulfillment of these Terms are subject to resolution exclusively in court at the Operator's place of registration, unless otherwise provided by law.

    3. Before applying to the court, Users undertake to attempt a pre-trial settlement of the dispute by sending a written complaint to the Operator. The claim review period is 30 (thirty) calendar days from the date of its receipt.

22. Changing conditions

    1. The Operator has the right to make changes to these Terms at any time without prior agreement with the Users. The Operator notifies Users of the changes by publishing an updated version of the Terms on the Platform, with the changes taking effect from the moment the new version of the document is published on the Platform, unless otherwise specified.

    2. Continued use of the Platform and Services after the publication of the updated version of these Terms is considered to be the User's automatic consent to such changes. In case of disagreement with the new Terms, the User is obliged to stop using the Services and the Platform.

23. Other provisions

    1. If any of the provisions of these Terms are found to be invalid or unenforceable, the remaining provisions remain in force.

24. Contact information

    1. In order to contact the Operator on issues related to the provision of Services, Users can send requests via the Platform interface or by sending a letter to the following email address: info@changebox.io.